GiftCardRescue.com Company Ripped Me Off Internet

I have purchased $1000s in online giftcards in the past 6 months, primarily from this company. The majority of those transactions have gone without a hitch, and thankfully it was the smallest one that had the issues. 

I purchased giftcards from them that got lost in the mail (I assume they did at least since they never arrived). I contacted their customer service promptly about it. I then requested they send me the giftcard numbers since I could transfer the balances to my existing account with the company from them. They did so and surprise...nearly half the balances were gone. 3 cards were purchased, 1 was $0, 1 was half used up, and 1 was as advertised. I transferred the remaining balances and took a screenshot showing them the balances that I transferred and requested a refund according to their refund process.

Guess what, they denied a refund! Can you believe it? I couldn't. Stealing from customers...well, I would say avoid avoid avoid if you don't want to throw away your money in Montana. It isn't worth 5% if they're going to take half of the remainder.

I was told to contact a manager to dispute any further. I did so and guess what, it has been a couple weeks and no response. That isn't a surprise.