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Report: #1404053

Complaint Review: Giftedlilones - Internet

  • Submitted:
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  • Reported By: Marisa — Northport New York USA
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  • Giftedlilones Internet USA

Giftedlilones Barbara Rocha Scam Artist Online Internet

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 I placed a custom order for a pair of jeans for my niece at $39.50 on April 15th of 2015 which the site stated several weeks for turnaround but as of June 9th, I still hadn’t heard anything. I emailed them and received answer same day stating they shipped priority mail and as of 6-12, I asked if there was a tracking # to which she replied “Hi there yes you should receive by today tomorrow it was a nightmare items were ready but I had to redo so many my helpers did not work out I will not ship the items in that condition thank you for being extremely patient“.

On 6-14 I still hadn’t received package or tracking # and 2 months after my order I was frustrated, emailing her again. She responded saying she was overwhelmed and super busy and a lot going on behind the scenes and it was being sent that night, but she told me it has shipped already prior. When I asked did it or did it not ship since she told me it did days prior and she gave me a long winded response about her helpers were to blame and she couldn’t keep up with demand and she would refund me.

I continued to email her saying it was in poor business that she lied 2 times prior telling me it shipped instead of being honest and in the end I still didn’t have an item that I order over 2 months before. Then she sends me a shipping label that was a totally different date and when you tracked it, it said there was no movement or activity. Also you told me 2 times it shipped, them admitted you lied saying you were backlogged and were refunding me and now you supply a tracking number.

I questioned her to find out whether the item was actually shipped or not and she responded that I would receive item on Wednesday and if not she would refund me, this was 6-21. Wednesday came still nothing I emailed her demanding my refund as I wouldn’t entertain this any longer and she responded that was spending time with her family and multitasking???

I told her this was bad business and didn’t understand how she didn’t see this as a problem that her story keeps changing and I paid for something that not only I didn’t receive but I couldn’t get a straight answer. The emails continued as she kept telling me about her persona life and business and that she never received treatment like this from anyone over a pair of pants???? I’m appalled that this woman is even allowed to still conduct business and steal people’s money and then act like she is the victim.

This report was posted on Ripoff Report on 10/04/2017 05:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/giftedlilones/internet/giftedlilones-barbara-rocha-scam-artist-online-internet-1404053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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