Globaleyeglasses.com Poor quality and refused to pay for return shipping Internet, Internet

I ordered 2 pairs of glasses for my son, same frames, different color.  In one of the pairs, the nose piece was clearly uneven.  I contacted them via email.  Never heard back.  Then called.  They never answered the phone.  Finally got a response to email, but they wanted to know which pair was defective which was clearly stated in my email.  I finally got a hold of a customer service rep.  Connection was bad...sounded like she was in a tunnel.  I asked for a shipping label.  She said she had to ask the manager and he was not in.  I did this process 2 more times and followed up with emails. 

I got my return approved, but no response in them covering the return shipping.  Now no one answers the phone and the phone still sounds like it is in a tunnel.

What a rip off.  Do not use this company!  Customer Service is a Joke and quality is poor!