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Report: #605873

Complaint Review: GMAC AUTO FINANCING - Internet Internet

  • Submitted:
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  • Reported By: AveragePhoenician — United States of America
  • Author Not Confirmed What's this?
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  • GMAC AUTO FINANCING P. O. Box 380901 Internet United States of America

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My car is paid off, I have the title in my hands - my last payment was only supposed to be $30 on April 30th, but they charged me $116.  Then, when nothing was owed, they charged me again on 5/14.  When I contacted GMAC, their phone support insisted they had no idea and that MY BANK was forwarding this money to them which not true, this was not set up through bill pay.  GMAC was provided my checking account number and routing number at the start of the loan and had been automatically withdrawing the money.   



They refused any responsibility and insisted that I call my bank to have them stop sending my money to GMAC (ha?!).  I spoke to my bank, CHASE, and CHASE allowed me to file a dispute and suggested closing and opening a new account.  This is a HUGE hassle.  I hope I get my money back.  If not, I'm going to need legal representation.  It's going to take hours sitting at a bank and on the phone with other HONEST comapnies I have autobill set up with (t-mobile for example) getting everything switched over.


The employees at GMAC customer support lied to me about GMAC's address, too.  They looked up Chevrolet's corporate HQ when I asked them for the address and gave that to me instead of their own.  Extremely shady.  I can't recommend strongly enough that you stay far, far away from these people.



Reviewing my charge history, I'm also beginning to wonder if they were overbilling me for my car. . . . .



Please save yourself from being ripped, stay away from anything related to GMAC!  The Midway Chevrolet I purchased the car from lied to me initially, too, about "holding" my check until the hold on the money I deposited cleared - wound up with a returned check fee.

This report was posted on Ripoff Report on 05/21/2010 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gmac-auto-financing/internet/gmac-auto-financing-car-paid-off-still-billing-internet-605873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

*I believe that a company named Cerberus Capital Management owns a large portion of GMAC

AUTHOR: Karl - (USA)

POSTED: Wednesday, June 09, 2010

*Anyone can 'Google' this- GMAC AND CERBERUS CAPITAL MANAGEMENT- A SURPRISING STORY, and read where Cerberus owns a 51% stake in GMAC, right?


(Do some research on Cerberus Capital Management and see who they are, okay?)

Thank You

********************************* ALERT ***********************************

*Make sure to 'Google' this - ORIGINAL DISSENT WHO CONTROLS THE U.S. ECONOMY?, and go to that site and see all the people pictured there.
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