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Report: #1461707

Complaint Review: Golden Valley Lending - Upper Lake CA

  • Submitted:
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  • Reported By: Lamont — Los Angeles United States
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  • Golden Valley Lending 635 E Hwy 20 E Upper Lake, CA United States

Golden Valley Lending Would Not Delete My Banking Information Upper Lake CA

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I applied for a loan through Golden Valley lending. I received $700, getting the money was no problem. Paying it back was a slight issue. Through my own faults I realized that so little (about $35) of the $200 a month was going toward paying down my principle. I bit the bullet and paid off the balance. 

A few days later I called to confirm that my account would close upon receipt of final payment. Jessica said that it would be. Fast forward two days, and I login my account and I still have access to it. I reach out to their online support, Louis, he verifies my indentity and I request to close my acocunt. He transfers me to Courtney. According to Courtney, the acocunt will be closed but they will still retain my bank account information. I told her that was ridiculous, I asked if there was anyway to keep my address and phone number but DELETE my bank acocunt info. She says that Golden Valley doesn't have the option to delete information. 

It sounds very shady and underhanded of GV. I read stories of money being withdrawn from accounts that were aleady paid. I'm changing my bank account info pronto but a lesson to others:

1). if possible just avoid payday loans outright.

2). if you absolutely must get one do not do business with this information hoarding valley.

It's Golden Valley for a reason. The valley is filled with people's bank acocunt info. 

 

This report was posted on Ripoff Report on 09/20/2018 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/golden-valley-lending/upper-lake-ca-95485/golden-valley-lending-would-not-delete-my-banking-information-upper-lake-ca-1461707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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