INVESTIGATION: Goldline Internationals commitment to total customer satisfaction. Goldlines past & current approach to business is focused on providing the highest quality customer service to their clients along with important information on acquiring precious metals, including gold & silver

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*UPDATE: Goldline International pledges their commitment to Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Goldline recognized by Rip-off Report as a Verified Safe business.

Update: I was recently contacted by Goldline's customer service. It appears that the whole dispute is a complete misunderstanding through a breakdown in communications. Many of my emails, that I thought were unanswered never made it through, whether a spamblocker or other. Similarly, some of their responses were blocked coming into me. To any future prospective clients I recommend picking up the phone, something I did not do. Once I actually spoke to their customer service they were able to provide a one time exception to their return policy (one of the emails they apparently never received) and arranged to pickup the coins at their expense and refund my purchase in full. Indeed they are the stand up company they appear to be on their website.

Update: I was recently contacted by Goldline's customer service. It appears that the whole dispute is a complete misunderstanding through a breakdown in communications. Many of my emails, that I thought were unanswered never made it through, whether a spamblocker or other. Similarly, some of their responses were blocked coming into me. To any future prospective clients I recommend picking up the phone, something I did not do. Once I actually spoke to their customer service they were able to provide a one time exception to their return policy (one of the emails they apparently never received) and arranged to pickup the coins at their expense and refund my purchase in full. Indeed they are the stand up company they appear to be on their website.

Update: I was recently contacted by Goldline's customer service. It appears that the whole dispute is a complete misunderstanding through a breakdown in communications. Many of my emails, that I thought were unanswered never made it through, whether a spamblocker or other. Similarly, some of their responses were blocked coming into me. To any future prospective clients I recommend picking up the phone, something I did not do. Once I actually spoke to their customer service they were able to provide a one time exception to their return policy (one of the emails they apparently never received) and arranged to pickup the coins at their expense and refund my purchase in full. Indeed they are the stand up company they appear to be on their website.

Update: I was recently contacted by Goldline's customer service. It appears that the whole dispute is a complete misunderstanding through a breakdown in communications. Many of my emails, that I thought were unanswered never made it through, whether a spamblocker or other. Similarly, some of their responses were blocked coming into me. To any future prospective clients I recommend picking up the phone, something I did not do. Once I actually spoke to their customer service they were able to provide a one time exception to their return policy (one of the emails they apparently never received) and arranged to pickup the coins at their expense and refund my purchase in full. Indeed they are the stand up company they appear to be on their website.

Been in the business 24+ years. ANYTIME I have anyone walk into my shop with those Swiss 20f, I know they've been screwed. Odd weight, odd size, hard to compare shop. Same goes for the Brit. Sovs. or any of those other oddball coins. Stick with the eagles. At least you can compare and know what you are getting. Had a guy walk in last week and he had been "sold" the Swiss frances at a high premium over melt. He made money cause gold was double what he had "bought at", but he would have made a whole lot more if he hadn't been ripped off.