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Report: #757223

Complaint Review: Golds Gym - Tooele Utah

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  • Reported By: Lee — Tooele Utah United States of America
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  • Golds Gym 250 North Main Street Tooele, Utah United States of America

Golds Gym/Paramount Acceptance/Discover Card Don't ever sign a Gold's Gym contract Tooele, Utah

*Consumer Comment: Documentation

*Consumer Comment: try this

*Consumer Comment: You want to know why

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I have been an avid distance runner for many years, but broke my toe in June of 2011 and couldn't run for a while. I decided to join the local gym, which happened to be Gold Gym. I had been a member of a city-owned gym in a nearby city before and didn't think much of it.

I was surprised at the high pressure salesman approach of Golds Gym and unfortunately paid no real attention to the contract since I couldn't see how that had much to do with anything. I just wanted to join the gym and work out. My toe hurt and I was aching to do something aerobic that didn't hurt it worse. Obviously, I wasn't in my right frame of mind signing all the crap they have you sign, and just simply wasn't paying attention to it like I should have. Big mistake. In any case, I was told I would join on a monthly basis and that there would be an extra semi-annual fee beginning, in my case, in January 2012. I told them I doubted I wanted the membership for more than a month or two and really thought little of it at the time. I just wanted to work out. Why was that so complicated?

A short time later I saw a charge for $15.95 from a company called "Paramount Acceptance" on my Discover Card bill. I had no idea who they were and I disputed the charge. They apparently sent a form letter back to Discover Card indicating I had signed a contract for the fee with Golds Gym. Evidently, what I thought was silliness was Gold Gym's way of getting money out of me, and beyond what they had told me verbally. I was not aware that Gold's Gym had even retained my credit number that I used for the first monthly payment, much less sent it to a third party to charge me additional fees that they had specifically indicated they weren't going to charge me.

I went many rounds with Discover Card, Golds Gym, and Paramount Acceptance, and pretty much only got the run around. Along the way, I screamed so loudly I have no doubt they could hear me a few buildings away. According to Paramount Acceptance, they've supposedly cancelled my Golds Gym membership, but they wouldn't confirm that in writing. Discover Card responded not only with being totally unwilling to help but indicating they were going to report me to the credit bureau, after 24 years as a card member with literally hundreds of thousands of dollars in charges and with never a single late payment. I was in disbelief, to put it mildly. As soon as my final payoff check arrives, I will be cancelling my account with Discover Card and have advised them accordingly. I've had it with all of them, Golds, Paramount, and Discover.

I don't know exactly how this will play from here, but after reading endless pages of similar complaints about Golds Gym, et al, on the internet I couldn't help but wonder why there isn't a class action lawsuit or some other very public campaign to either get Golds Gym to stop their practices, or force them out of business. There's simply no reason in my mind that joining a gym needs to be so complicated and so fraught with legal contract landmines. I wondered if this report might lead to information about such an action or effort and if so how I might be able to become a part of it or it (sorry, however, folks, I may as well clarify up front, I'm a very poor guy and have already been robbed for $15.95 so far).

This report was posted on Ripoff Report on 07/27/2011 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/golds-gym/tooele-utah-84074/golds-gymparamount-acceptancediscover-card-dont-ever-sign-a-golds-gym-contract-tooele-757223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Documentation

AUTHOR: AtlGa - (United States of America)

POSTED: Wednesday, August 31, 2011

I have a contract through Workout Anytime and Paramount is the billing company. My contract was a single page and it stated that you have to send a certified letter 30 days before you next due date. I received the notice back from the US Postal Service postmarked 31 days before the due date. I asked them to confirm my cancellation but haven't heard anything, my online account shows the next due date is still valid and no word on "Cancellation"

After reviewing all the bad reviews from Paramount who actually also operates as a Collection Agency (how ironic) across the internet. I am curious to see what happens on my next due date.

Since I have a copy of the contract, my cancellation letter AND the postmarked certified return letter that they received the cancellation notice, they better not charge me. Other wise I will be down at the bank filing and unauthorized charge complaint along with all of my official documentation because in the perfect world if a company receives too many charge backs or complaints they could lose their processing right but that is only if you have legitimate reasons and documentation to back it up that they did an illegal activity

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#2 Consumer Comment

try this

AUTHOR: GeorgeV - (USA)

POSTED: Wednesday, July 27, 2011

report your card lost or stolen. the number will be no longer valid, dont close your account cause the new charges will just reopen the account.

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#1 Consumer Comment

You want to know why

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, July 27, 2011
I couldn't help but wonder why there isn't a class action lawsuit or some other very public campaign to either get Golds Gym to stop their practices, or force them out of business.

You already answered your own question with your previous statement.

I was surprised at the high pressure salesman approach of Golds Gym and unfortunately paid no real attention to the contract since I couldn't see how that had much to do with anything.

Unfortunately the "I didn't read what I was signing" isn't really grounds for a lawsuit.  Hopefully you take this as a lesson learned and from now on will read everything BEFORE you sign it.
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