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Report: #541385

Complaint Review: Golfsmith - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Chad — Buena Park California United States of America
  • Author Not Confirmed What's this?
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  • Golfsmith Internet United States of America

Golfsmith Mulligan Internet

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On Dec. 11th Golfsmith had a set of new Cleveland TA-7 irons 3-PW advertised for an amazing $199.97 (these clubs have an MSG of $799.99).  I ordred them provided the shipping and payment information and was provided an order confirmation.  The ship date on the orderer was 12/16.  On 12/17 I checked the status to get the tracking information and the ordere status showed back ordered.  I called the number on the screen to check the lead time for the restock so I would know when to expect them.  At this time I was told the order had been cancelled because they are discontinued.  I was then tranferred to customer service whom confirmed the item was not available.  I questioned how that could be possible when I received an order confrmation when I ordered them and was not informed of any cancellation or availability issues when the prder was placed.  I was told I must have ordered them within a milli-second of another customer and that caused them to be un available for purchase.  To try and make it up I was offered a set of Cleveland CG-7 irons (MSG $699.99) currently on sale for $399.99 but could have them for $339.99.  So basically, I could pay $140.00 more for clubs that are worth $100.00 less.     

This report was posted on Ripoff Report on 12/17/2009 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/golfsmith/internet/golfsmith-mulligan-internet-541385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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