Good Sam Roadside Assistance Cancelled membership because we used the service. Englewood Colorado

I did write a letter saying there must be something wrong why am I being cancelled. But now I see this has happened to others. I have had the Premium service for a few years. Leaving AAA who I have been with over 20 years. Good Sam just seemed perfect and at a reasonable cost. We bought my son his first car. He wrote it off in 5 minutes only 1 mile from the house. He was lucky to be alive. The car was towed a mile back to the house.  He then saved up enough for another, locked his keys in so he needed service, Then last he didn't keep an eye on his fluids and burned up the engine. So that had to be towed 10miles to a garage. This was all in a 6 month period. I received a letter saying our membership was cancelled within a month. So unlimited tows, lies. Then I got a letter asking for annual dues. Over $200. So because I used it I guess they were adding it into my dues. Yup going back to (((REDACTED))) tomorrow where I know what is expected of me and know I will have great service.