Report: #1267664

Complaint Review: GoSmart Mobile - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Thu, November 12, 2015
Updated: Thu, November 12, 2015
Reported By: Michelle — California USA

Author Confirmed

Why?

GoSmart Mobile Nationwide USA

Phone: 1-877-582-7788
Web: https://my.gosmartmobile.com/
Category: Websites

GoSmart Mobile GoSmart SAVE AN EXTRA $5 EVERY MONTH WITH AUTO PAY. THERE IS NO TERMS AND CONDITIONS SHOWN THAT MY PLAN IS NOT ELIGIBLE EVEN THOUGH IT IS THE HIGHEST PLAN. Nationwide

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SAVE AN EXTRA $5 EVERY MONTH WITH AUTO PAY

Make payments quick and easy, and save on eligible plans when you refill your account using Auto Pay. To save $5 next month, sign up for a My GoSmart Mobile Account and set up Auto Pay.

So I set up auto pay and for 2 billing cycles, I did not get any discount as promised on the website. When I called customer support, they explained that only $30 plan is eligible. Mine is $45 and there's no such policy/ terms and conditions which explain the restrictions.

Report Attachments:

This report was posted on Ripoff Report on 11/12/2015 10:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gosmart-mobile/nationwide/gosmart-mobile-gosmart-save-an-extra-5-every-month-with-auto-pay-there-is-no-terms-and-1267664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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