Complaint Review: Gottapay - Olongapo City
- Gottapay www.gottapay.com Olongapo City, Philippines
- Phone:
- Web:
- Category: Credit Card Processing (ACH) Companies
Gottapay - SoEasyPay 3 months slow? slow to release funds?? ripoff Olongapo City Phillipines
*Author of original report: Gottapay's customer service address is SoEasyPay
*Consumer Comment: Looks like they're two different companies
*REBUTTAL Owner of company: Reply from So-Easy-Pay - READ THIS
*Author of original report: so easy pay email listed does not exist
*Author of original report: So Easy Pay Listed on the Contact us page of Gottapay
*Author of original report: So Easy Pay Listed on the Contact us page of Gottapay
*REBUTTAL Owner of company: Reply from So-Easy-Pay - READ THIS
*Author of original report: Still waiting for payment from Gotta Pay / So Easy Pay
*REBUTTAL Owner of company: Reply from So-Easy-Pay - READ THIS
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I have been using gottapay.com for online payment processing since June, 2004. It usually took 3 weeks to a month before funds would be transferred to my bank account, ( most of my customers paid by cheque ) so it was not unreasonable for the transfers to take that long.
HOWEVER, I am now waiting for many payments since the end of July. I would have expected transfers from gottapay in August 2006, but nothing came. More customers have paid online, and I have requested payments, but nothing has come since a transfer to me in July 2006.
I have contacted gottapay by email, sometimes I get a reply, sometimes I don't. I was told that one of my customers payments bounced and that was the cause of the delay. I have also been told that gottapay's ACH server had been down, but would be working again (two weeks ago). I have still not receieved the transfers, my payment status is still pending.
I can report that in the past, gottapay's system was slow, but functional, and I had never been ripped off.
I am worried now that there is a serious problem, especially since I have read other reports here concerning payment issues from gottapay. I don't know if they are having technical or financial difficulties. Obviously I just want the money that is owed to me. 3 weeks has stretched into 3 months and counting.
Cassie
Calgary, Alberta
Canada
This report was posted on Ripoff Report on 10/09/2006 10:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gottapay/olongapo-city/gottapay-soeasypay-3-months-slow-slow-to-release-funds-ripoff-olongapo-city-phillipin-214979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#9 Author of original report
Gottapay's customer service address is SoEasyPay
AUTHOR: Cassie - (Canada)
SUBMITTED: Tuesday, March 06, 2007
A year ago, when I was 'ripped off' and today, still, SoEasyPay is listed as the customer contact for Gottapay. That is a fact. Obviously I am not getting my money, and the relationship between these companies is not explained. I appreciate that this rip off report has been read, and maybe people will think with caution when using online payment processing.

#8 Consumer Comment
Looks like they're two different companies
AUTHOR: Kathleen - (U.S.A.)
SUBMITTED: Tuesday, March 06, 2007
Cassie, this is the link to the contact page for SoEasyPay.
http://www.soeasypay.com/contact/
I have no affiliation with either place so it really doesn't matter to me, but obviously, it's not the same address.

#7 REBUTTAL Owner of company
Reply from So-Easy-Pay - READ THIS
AUTHOR: Thomas - (United Kingdom)
SUBMITTED: Tuesday, March 06, 2007
Dear Cassie,
Please read all my previous mails again carefully, then you maybe can understand what I am explaining, but for me you don't want to understand.
As for I am concerned, I don't have a clue if your claim is correct or not, as I am not have anything to do with Gottapay, from where you claim you have bought a service, or that they owe you money.
For me, you are just talk.
Again, I will just repeat myself, I am not in control over what other companies write on their website about our company, this page and forum should at least make you understand that.
I think you are a person who is finding it exciting to create this kind of attention around yourself, as you certainly is not responding in a normal way to any logical sense.
My email is working fine, it has been working fine for the 3 years where we have been conduction our business, without ever had any problems in terms of costumer relations.
Good luck
This is my last reply, as I see you completely lost of reach.
All the Best
So-Easy-Pay
Thomas S.
ts@soeasypay.com

#6 Author of original report
so easy pay email listed does not exist
AUTHOR: Cassie - (Canada)
SUBMITTED: Monday, March 05, 2007
Thomas, I have been trying to email you, however, the email address you posted does not work.
If you would like to discuss this issue privately, you will have to provide a functioning email address.
It is however, par for the course with my dealings with gottapay, and soeasypay. Completely full of false information.

#5 Author of original report
So Easy Pay Listed on the Contact us page of Gottapay
AUTHOR: Cassie - (Canada)
SUBMITTED: Monday, March 05, 2007
Further to my previous posting, I am offering this webpage as proof that there is a relationship between Gottapay and So Easy Pay.
On the contact us page of Gottapay, you will see the following. ( unless of course you are able to quickly change the website to cover your tracks!)
the webpage url is: gottapay.com/index.php?op=help&id=161 and gives Gottapay's address as SoEasyPay Inc....
See for yourself.
Contact
Email us at: Info@gottapay.com or webmaster@gottapay.com
SoEasyPay Inc.
CBD Subic Bay Metropolitan Authority
Subic Bay Freeport Zone
Olongapo City, Zambales

#4 Author of original report
So Easy Pay Listed on the Contact us page of Gottapay
AUTHOR: Cassie - (Canada)
SUBMITTED: Monday, March 05, 2007
Further to my previous posting, I am offering this webpage as proof that there is a relationship between Gottapay and So Easy Pay.
On the contact us page of Gottapay, you will see the following. ( unless of course you are able to quickly change the website to cover your tracks!)
the webpage url is: gottapay.com/index.php?op=help&id=161 and gives Gottapay's address as SoEasyPay Inc....
See for yourself.
Contact
Email us at: Info@gottapay.com or webmaster@gottapay.com
SoEasyPay Inc.
CBD Subic Bay Metropolitan Authority
Subic Bay Freeport Zone
Olongapo City, Zambales

#3 REBUTTAL Owner of company
Reply from So-Easy-Pay - READ THIS
AUTHOR: Thomas - (United Kingdom)
SUBMITTED: Monday, March 05, 2007
Dear Cassie,
I can understand that you are angry if it is true that Gottapay.com own you some money. But because you claim that Gottapay own you this money, there is no reason to accuse So-Easy-Pay that has nothing to do with your claim with Gottapay.
I will just ask you the following questions:
What was the URL (website) where you have been doing your business?
I am very sure it NOT was So-Easy-Pays website!
Maybe you where mislead, I don't know, but I am not in control of what other companies write about So-Easy-Pay on their websites!!!
Try to think about that!!
I can write something about you right now on my website, how can you control that?
I was glad to read your reply, because that just shows that either you not have read what I have written or maybe you just want to accuse an innocent party no matter what.
Again, you are more than welcome to contact me if there is any other proof you want about we have NOTHING to do with your matter.
If you think that our company owe you money, why don't you contact me and claim them direct from us?
I have nothing more to say, I am sure people can see this and understand this case.
Best Regards
Thomas S.
So-Easy-Pay.Com
ts@soeasypay.com

#2 Author of original report
Still waiting for payment from Gotta Pay / So Easy Pay
AUTHOR: Cassie - (Canada)
SUBMITTED: Saturday, March 03, 2007
"I hope you understand we take this accusation very seriously and we will use all necessary resources to solve this matter."
I am waiting for $815.68 in payments. Both company names were prominently listed on the website when I did business with gotta pay / so easy pay ,,, as a consumer I was misled, and am not going to go away until I receive full payment.
I will favourable amend this report once I have been paid in full. Until then, you may enjoy a little publicity.

#1 REBUTTAL Owner of company
Reply from So-Easy-Pay - READ THIS
AUTHOR: Thomas - (United Kingdom)
SUBMITTED: Saturday, March 03, 2007
My name is Thomas S. and I am Commercial Director of So-Easy-Pay.
Mail: ts@soeasypay.com
As you can imagine, I was very surprised when I saw this article published on the Internet.
First of all, I think you Cassie, has done a poor job in knowing who you have been dealing with and who you claim to owe you money.
So-Easy-Pay is in the business of credit card processing, our company has nothing to do with Gottapay, and therefore a completely different legal entity, with NO connection to Gottapay in terms of ownership, shareholder or in other connection in a legal relationship in anyway.
The only reason So-Easy-Pay has been published on the Gottapay website is purely for the reason that we at some stage was supposed to deliver a payment solution to Gottapay as a supplier.
Summary:
Gottapay and So-Easy-Pay has no connection with each other in any financial, legal or in any other way.
Therefore So-Easy-Pay has NO influence on in which way Gottapay conduct their business affairs in any way.
So if you have a financial twist with Gottapay, it has nothing to do with So-Easy-Pay.
Your use and implicate the So-Easy-Pay name and brand in this twist completely wrongly.
I hope you understand we take this accusation very seriously and we will use all necessary resources to solve this matter.
I will urge you to erase everything about the Company; So-Easy-Pay in any of your publications regarding this matter within 7 working days.
I believe that this is a misunderstanding and hope you will solve this as described.
I you have any further questions, or need any further information, feel free to contact me at any time.
Thomas S.
So-Easy-Pay.Com


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