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Report: #1311412

Complaint Review: Grand Canyon University - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Deb — Marysville Washington United States of America
  • Grand Canyon University 3300 W. Camelback Phoenix, Arizona USA

Grand Canyon University Billed for services not used and used Federal Grant money Phoenix Arizona

*Author of original report: Fixed

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I enrolled in Dec 2015 and quickly learned that the information I was given about the program was not true. I dropped from the school three days after I enrolled and got a bill for 3000.00 dollars. It took me weeks of arguing and sending proof that I dropped the first week to get the fee lowered. They then decided to use my grant money to cover the drop fee of 830.00 which is not legal. I told them I was attending another school and that the grant would not go through and it didnt. They now tell me I owe 769.00 and they falsely chrged my grant money the difference. I have emailed and called advisors, supervisors and recelty the director, Tyler Nelson, Cameron Murphy and Ian Flores and got the usual run around and a very brash email explining again that I had a balance and then said that I agreed to a payment plan that I did not and they dont seem to have in writing. This is a tragedy and a mockery of the education system. The school has never updated my contact information after I repeatedly given it to them so they say they cant get a hold of me, bu they can email false information to me. I want this balance wiped out and an apology.   

This report was posted on Ripoff Report on 06/14/2016 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-canyon-university/phoenix-arizona/grand-canyon-university-billed-for-services-not-used-and-used-federal-grant-money-phoenix-1311412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Fixed

AUTHOR: - ()

POSTED: Monday, June 27, 2016

 GCU responded and deleted the balance ! They called and apologised for all the issues and fixed the account to zero!

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