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Report: #809804

Complaint Review: Grant Assist - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Stacy E — Glendora California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Grant Assist 848 North Rainbow Blvd., Ste. 589 Las Vegas, Nevada United States of America

Grant Assist are frauds, scammers, and thieves! Las Vegas, Nevada

*Author of original report: I received my refund by filing with the BBB

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Absolutely horrible company. I called twice to get a refund and each time I was asked if I read the fine print. I was also told I would not get a refund of $57.93 which was an unauthorized charge on my credit card. I filed a dispute with my credit card company only to have them tell me that they could only help me if I am charged after my cancellation date. I called Grant Assist again and asked to speak with a supervisor and was told they were at corporate.

They would only give me an email address for the person I needed to contact. After four weeks of emailing the supervisor, I get a response, after I threatened to file a complaint with the Better Business Bureau, highlighting their no refund policy. So rude and unprofessional. There was absolutely no effort to resolve the issue. I filed a complaint with the BBB this morning. If anyone is interested youll need to file with the BBB in Southern Nevada. Grant Assists information is:

848 N. Rainbow Blvd., Ste. 589
Las Vegas, NV 89107
888-632-5590

This report was posted on Ripoff Report on 12/15/2011 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-assist/las-vegas-nevada-89107/grant-assist-are-frauds-scammers-and-thieves-las-vegas-nevada-809804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

I received my refund by filing with the BBB

AUTHOR: Stacy E - (United States of America)

POSTED: Thursday, April 05, 2012

I filed a complaint with the Better Business Bureau in Nevada with regard to getting a refund from Grant Assist. They successfully got me my refund after not getting any cooperation from Grant Assist. For those of you that have had no success dealing with Grant Assist, I suggest you file a complaint with the BBB and they will investigate.

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