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Report: #344817

Complaint Review: Grant Instructor, LLC - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: El Cajon California
  • Author Confirmed What's this?
  • Why?
  • Grant Instructor, LLC 3155 East Patrick Lane, Suite 1 Las Vegas, Nevada U.S.A.

Grant Instructor, LLC Is a Ripoff Las Vegas Nevada

*UPDATE Employee: Terms and Conditions

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I too ordered the Grant Instructor CD, for $2.95 and thought that this would be a great too to help with my research. I found the site while searching for finance options for my daughters schooling, and as it was highly recommended, I felt that I had nothing to lose. When the CD arrived, that's all there was, just the CD, nothing else. It would not allow you to access the materials promised without first logging in - there were no instructions for this. So, I went back to the original page to get the contact info for the company and got a prompt reply for the password, etc. I followed the instructions once, just to make sure it worked, and then didn't get back to it for several weeks.

In the mean time, my credit card not only showed a charge for the original $2.95, but also for $49.50, which I had not seen anywhere when I first ordered the CD, but figured I might have missed something, so let it go. Then then next month another charge for $49.50 appeared and I started getting suspicious. I also went back to the CD and tried to access the info, which told me that I needed to "log in" but this time there was no log in box, so therefore, the CD is useless.

Getting online I then found others who have had similar experiences with this company, so contacted my credit card company to assist with the disputed charges, after sharing my story with them, they were more than happy to help out.

So, beware of Grant Instructor, LLC.

Eagle07
El Cajon, California
U.S.A.

This report was posted on Ripoff Report on 06/26/2008 09:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-instructor-llc/las-vegas-nevada-89120/grant-instructor-llc-is-a-ripoff-las-vegas-nevada-344817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Terms and Conditions

AUTHOR: Nick Ramos - (U.S.A.)

POSTED: Tuesday, July 08, 2008

I would first like to apologize to Eagle07 about the misunderstanding while placing an order for our materials. There are two places on the billing page that explains each charge before you submit your order. With each sign up our system automatically sends you your login info. If you were able to get all the info you need to receive a grant within the seven days, cancel and you will not receive any further charge.

You may have noted that before clicking the "Submit Order" button on the home page of the Grant Research Guide, directly below that big red box is a paragraph stating, "By submitting this form I am ordering the Grant Resource Information and trial membership. After the seven day trial I will be charged $49.50 a month thereafter if I do not cancel. I have read and agree to the PRIVACY POLICY and Terms & Conditions. Cancel any time by calling 1-800-235-1364." Information about the trial membership can be found on either our Terms and Conditions, located at http://www.grantresearchguide.com/terms.php or on the payment page, where you are asked to enter your payment method and information.

There it states: "A free seven (7) day subscription in the Grant Research Guide Resource Center is included with each free CD that is shipped. If you choose to cancel your subscription to the Grant Resource Center anytime within the first seven (7) days of sign-up you can do so without charge. If you decide to keep your membership in the Grant Resource Center, a charge of $49.50 will be automatically billed to your credit card each month for continued subscription access. Please see the Terms and Conditions for additional details."


With Regards,
Grant Instructor LLC

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