Grant Search Assistant Claim that you'll receive free CD but need to charge $1.97 for shipping to get your credit card info. Later on charge $$ on your credit card without authorization month after month. Las Vegas Nevada

First of all let me offer my sincerest apologies to Angela. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email.

You can also see that it is disclosed in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Angela had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

If you'd like to cancel using the customer service line it is 866-396-5718. There you will find a happy, courteous representative waiting to assist you 24 hours a day/7 days a week.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.