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Report: #229738

Complaint Review: Grant Search Assistant - St. George Utah

  • Submitted:
  • Updated:
  • Reported By: Bonham Texas
  • Author Confirmed What's this?
  • Why?
  • Grant Search Assistant PO Box 2616 St. George, Utah U.S.A.
  • Phone: 866-3707270
  • Web:
  • Category: Lawyers

Grant Search Assistant , NetworkAgenda.com , GSA/SBA EXPRESS ripoff dishonest fraudulent billing scam St. George Utah

*UPDATE Employee: Resolution Offer

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I was completely screwed by this company and I'm screwed continously by them. Every month, they're taking $43.85 a month out of my checking account. I did not authorize this. And I'm looking for a complete refund.

I never received anything from this company and I never accessed any information from this company on the internet or anywhere else. I don't know why they're taking money from me. I want it stopped IMMEDIATELY!!

Is there anyway that I can get a refund for all of it? They've been taking from my account for months. They owe me hundreds of dollars. Please contact me if anyone knows what I can do to get my money back. This company is nothing but a RIP-OFF! Someone needs to contact the Better Business Bureau on these people!

I have a 7 month old daughter and it's hard enough to make ends meet, but when someone is deducting from your checking account all the time... That makes it really hard to pay the bills. I haven't been able to pay medical bills for my daughter because I haven't had the extra cash to do so. Only to make the utility bills and the rent payments.

Please if anyone can assist me in this, let me know. Thanks.

Heather
Bonham, Texas
U.S.A.
EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

This report was posted on Ripoff Report on 01/10/2007 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-search-assistant/st-george-utah-84771-2616/grant-search-assistant-networkagendacom-gsasba-express-ripoff-dishonest-fraudulent-b-229738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Thursday, January 11, 2007

First of all let me offer my sincerest apologies to Heather. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email.

It can also be found in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Heather had she cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

Unfortunately, I was unable to locate Heather's account, but would love for her to contact either customer service or myself using the information provided so that we can get this resolved for her as quickly as possible.

If you'd like to cancel using the customer service line it is 866-396-5718.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.

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