Complaint Review: Great Fun - Internet
- Great Fun Internet USA
- Phone: 1-877-488-9480
- Web: https://www.greatfunsite.com/store/
- Category: Ticket Sales
Great Fun Great Fun Rebate Scam Internet
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I purchased two even tickets off of Tickmaster. At the end of the order, Ticketmaster prompted for a rebate opportunity. I accepted the offer including signing up for a greatfun trial.
I followed the instructions and mailled the rebate information to Ticketmaster. I did not receive any updates, so I emailed the company. A representative said that my rebate was in the mail. A few days later I got a physical letter saying my rebate can not be processed from a lack of information. I contacted Greatfun and they said I need to provide a receipt. I emailed them back and said I did provide the information when i mailed the rebate info and then included the purchase order in the email.
In the next few weeks I sent a few follow up emails requesting a update on the rebate status, which each email was ignored. I ended up calling Great Fun and got a holf of a customer service rep. The rep ended up getting a attitude, telling me I was not understanding what she was saying. I told the rep I was understanding and she was the one that was not understanding. I informed the rep I did not receive a physical receipt, since the purchase was done online for tickets. I informed the rep I included the purchase order via the physical mail I sent. The rep argued that their notes said I had to resend the receipt. I mentioned I tried to send the invoice again through email and would like to email the information rather than sending another physical mail. The rep argued they did not have a email address (eventhough I was getting emailed from it and it is listed on their website for support: service@greatfunsite.com). The conversation kept going in loops, when I finaly requested the $2 refund for the Greatfun Trial on my credit card.
I will need to wait and see if I get credited the $2 back correctly.
This report was posted on Ripoff Report on 06/15/2015 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-fun/internet/great-fun-great-fun-rebate-scam-internet-1235811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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