Great sports Inc Safer whole sale Rip off!!! Internet

I placed an online order for a 3 piece wooden out door play set for my kids on the 22 of april 2014. In less then an hour of me placing my order I recived a phone call telling me it would cost an additional $400 to ship my items and that they need a checking number, I did not like this but paid it. This brought my total to $1599. Three weeks later I still have not recived a tracking number so I called to find out why, and after being hung up on 4 times, I ask if I would just cancel my order and was told i could send an email to customer service and request to do so. I did an 4 days later have still heard nothing. I have my receipt from my purchess they removed the money from my account and I have recived no products what so ever, and every time I call they hang up on me or tell me my order has been shipped an I should get an email soon with a tracking number. Than it is taking so long because my order is being shipped to Arkansas from California. This Company is a rip off!!! I have lost $1599 That I saved for over 2 years to buy my 3 kids a nice play set and got screwed! DONT BUY ANY THING FROM THEM!!!