Green Dot Platinum Greendot locked my account and online account

I have been with greendot platinum for nearing 6 months now. When I got the card I loaded 450 to it and was able to use and repay every month up until now. I paid it off this last time then they locked my card and my online account. They said I needed to verify my bank statement they sent a few emails about it and I sent in numerous emails with it attached to them again instead of getting any looking and applying my credit card back into use mode they keep sending emails.

You can’t call because there is no way to get anyone live to talk to so now they have the 450 I applied to it and haven’t been able to use it lately. How are you going to just keep ignoring all my info lines up and even did as you asked about the bank statement and still keep me locked out of MY MONEY? I can’t even shut the account down because once again no live person to talk to. It’s a scam to get money and lock people out when people do as they ask they still ignore it and keep account locked.