Green Geeks cancelled Green geeks, cannot receive a whole year of refund,pre-paid in 2013. My site got hacked twice due to bad security, bad service. Internet

I've had Green Geek hosting for a few years and every single time I update my website I cannot publish or view and have to call for support . Their support initially was not very helpful and always blamed the Iweb program in which I created my website. I decided to publish same with Go Daddy and problems rarely occured. I ran both for the last 3 years or so and lately the GreenGeeks had more hiccups trying to update and visit site. in December and today-( 6 months later) I was notified my website was hacked and sent spam . It was frozen by GG and had to be restarted back in January. It caused more loading issues. Today ,after the second hacking, I decided to end GreenGeek's services. They blamed the code or programs and would not offer repair on their side. I paid for two years of service in july 13 so I asked for a year worth of refund. I did not get it. Supposedly they have some clause about a 30 day refund! what is the use of paying so much in advance and getting only 30 days warranty?

I am very dissatisfied with their service and thought people should be aware before they make a webhosting choice.