Green Smoke greensmoke.com No Customer Service after sending bogus order, $50 gone plus more in order to make up for their bogus order Miami Nationwide

Ordered $50 worth of Products, they sent me two small batteries.  You cant call customer service on weekends and their live chat can't even review your orders.  Now I have to spend MORE MONEY to make up for their mistake... even if they compensate me, I need to spend money on nicotine products until their shipment arrives.  Here's my only customer service experience that I can prove:

Green Smoke Electronic Cigarettes Absolutely horrific... of all products, you mess with people's addiction to Nicotine? You cannot possibly think its ok for those of us who rely on your products for nicotine to not only get screwed out of your product, charged $50 for you to mail me nothing, but THEN EXPECT me to order another pack in order to use a coupon code?
And you can't even call a live person on a Saturday... I'll be heading out to my local E-Cig store now and spend MORE MONEY there... thanks FOR NOTHING GREENSMOKE.COM
Thank you for chatting with us today! If there is anything else we can assist you with, please do not hesitate in contacting us. You can reach us by phone at 888-224-1345, via email to service@greensmoke.com or through Live Chat. Happy Vaping!
General Info
Chat start time Aug 29, ***** 12:59:20 PM EST
Chat end time Aug 29, ***** 1:16:50 PM EST
Duration (actual chatting time) 00:17:30
Operator Mary
Chat Transcript
info: Please wait for your Customer Care Specialist to respond. 
info: You are now chatting with Mary.
** In the event that you are asked for your credit card information, a secure form will be provided to the side of this chat or in a separate window. **
** Green Smoke is PCI compliant and your information is secure. **
info: ** Please do not share your credit card information, security code or CVV during this chat **
Mary: Welcome to Green Smoke® e-vapor! My name is Mary, and I'm happy to help you today!
You: Open?
Mary: Hello. smile emoticon How can I help you?
You: Mary. I'm livid. Order number150827-153215-2590
You: U sent me 2 batteries
Mary: I'm sorry to hear that. I would be happy to help. May I please have your full name and E-mail address so that I can bring up your account?
You: Pull up the order number I just gave u. Are you AI or real?
Mary: I can assure you I am real, however we do need to verify your account information.
You: James Tylee ... 
You: James.tylee@gmail.com
Mary: Thank you. Please allow me a moment to bring up your account.
Mary: I have located your order, James. What seems to be the issue? 
You: Now I'm going to spend more money on cigarettes and the like while I wait for you to not only fulfill your order but also COMPENSATE me
You: U sent me two batteries
Mary: What had you intended to order? 
You: What do you see on that order?
Mary: I show a special for 2 packs, a battery, and charger, along with an extra battery. 
You: Very good Mary. So... I got two batteries 
Mary: Thank you for clarifying.
Mary: Which two did you receive? 
You: The correct ones. Where is the two packs and the charger?
Mary: To confirm, you only received 2 batteries within the order? Can you please tell me which two batteries you received so I can ensure we send out the items you did not recieve? 
You: Omg. A pink and a Manhattan battery is what i received. 
You: The two packs of cartomizers would have been KEY since I'm on my last one now
Mary: Thank you for this information. I will send out the correct items to you with expedited service. 
You: Not good enough
You: 3rd pack. Or I'll send this all back to you for a refund
Mary: You can use the coupon code 'freepack' for a free pack of your choice. 
Mary: Is there anything else I can assist you with today?
You: You can go ahead an do that for me. When you ship it. How do you not accept calls on Saturdays?
Mary: Our Customer Service and Sales Departments are available: Sunday 9 AM to 5 PM EST; Mon - Thurs 7 AM to 11:59 PM EST; and Friday 9 AM to 5 PM EST.
Mary: Our Live Chat is available: Sunday 12 M to 4:30 PM EST; Mon - Thurs 12 M to 12 M EST and Friday 9 AM to 5 PM EST. 
You: In re your ***** number?
Mary: Our Customer Service and Sales Departments are available: Sunday 9 AM to 5 PM EST; Mon - Thurs 7 AM to 11:59 PM EST; and Friday 9 AM to 5 PM EST.
You: OK. So you are sending me three packs and a charger overnight shipping NOW correct?
Mary: Our shipping department is closed until Monday. I am expediting shipping service on this, however. 
You: What does that mean?
Mary: Your order will not ship out until at least Monday as our shipping department is closed on the weekend. Expedited service means this will arrive to you within 2 business days once shipped. That will go out via Priority Mail. 
You: I'll call Monday to verify. 3 packs and a charger. 
Mary: Sure! You may certainly do so. 
You: Of all the businesses in the world to ruin customer service.... Don't do it with nicotine. Know your customer base with your producy
Mary: I will pass that along.
Mary: Is there anything else I can assist you with today?
You: No. Just do this correctly and that will be helpful
Mary: Absolutely! 
Mary: Thank you for choosing Green Smoke® e-vapor, and have a nice day! 
Mary: We welcome your feedback. If you have no further questions, please click on the X at the top right corner of the window, to end the chat and fill out a short survey.
You: Will this chat be emailed to me
Mary: You can select to have the chat e-mailed to you from the survey after the chat. 
You: Ok
You: You do NOT want this on ripoffreport.com so lets get this right