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Report: #480006

Complaint Review: GREENLIGHT AUTO SALES - Canoga Park California

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  • Reported By: michele — Canoga Park California USA
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  • GREENLIGHT AUTO SALES 8330 Canoga Avenue Canoga Park, California United States of America

GREENLIGHT AUTO SALES Purchased gape insurance along with 2006 Hyundai Sonata in 2008. Dealer nvr sent in pprwk so nvr had the coverage. Dealer said credit $500 would be issued to finance co. Still nothing. Canoga Park, California

* : Sue them

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In 2008 I purchased a car from Greenlight Auto Sales in Canoga Park, CA. In the sales contract I had included in the total purchase price, gape insurance for $500.00. One year later I received a letter from the gape insurance company stating that they could not approve the insurance because Greenlight Auto never sent in the paperwork.

For an entire year I believed I was protected under the gape insurance. I contacted  Greenlight Auto and was told that they had sent all the paperwork and the letter was a mistake. Then I was told that a credit for the $500 would be issued to my finance company. I have yet to see any credit. When I call I'm told the person I need to speak with is out a few days or they will call me back (which they don't).

I'm sure that I'm not the only customer that has been ripped off by Greenlight Auto for false representation on a purchase.

 

 

 

This report was posted on Ripoff Report on 08/14/2009 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greenlight-auto-sales/canoga-park-california-91304/greenlight-auto-sales-purchased-gape-insurance-along-with-2006-hyundai-sonata-in-2008-d-480006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1

Sue them

AUTHOR: Flynrider - (U.S.A.)

POSTED: Friday, August 14, 2009

  I hear about a lot of dealers doing this.  They just keep the money you paid for gap insurance and hope for the best.  For the purposes of this response, I'm assuming that the car was totalled and now you owe the lender the difference between what was paid by insurance, and what you still owed on the car.


  If I were in your shoes, I'd head for the local small claims court and file against the dealer.   You have a contract that states you bought the insurance from them.  Don't accept $500 if the amount you still owe on the car (which would have been covered by gap insurance) is more than that.  Sue them for the amount that the gap insurance would have paid you if the dealer would have actually submitted the policy instead of just pocketing your money.

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