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Report: #1212943

Complaint Review: Greenstar Home Services - Lake Forest California

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  • Reported By: Knucklehead 864 — Rancho Santa Margarita California
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  • Greenstar Home Services 22600 Lambert st. Lake Forest, California USA

Greenstar home services Over Charged Elderly couple for Plumbing services not needed Lake Forest California

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A couple elderly friends of mine, located in my old neighborhood recently had a mainline sewer blockage.  Greenstar Home services came out and got the blockage to flow.  They did not use a cabling machine which would have cut the roots out of the first 6-7 ft. of pipe.  After 6-7 ft. of pipe, it is clear.  No off sets, no breaks, no roots, no bellies.  They sold my friends a pipe reliner to the tune of $8,750 as $125.00 per ft. at 70 ft. distance.  Then they changed an angle stop valve + $218.00, Changed a lavatory faucet + $477.00, Cabled 2" drain line + $218.00.  Total bill....are you sitting down???  $9,286.00 .  But Wait...There's more!!!  They're coming back tomorrow, to reline the inside of the house for another 5-6k.  They gave them a discount. Or so they said.  No break down of parts or labor.  Charged them for 70 ft. of liner, only did 67 ft.   Be interesting to see what they do tomorrow.  I have both videos, reciepts and approxiamately 10 pictures.  After contact several plumbing contractors, I've found pipe relining usually runs anywhere between $80-$105 per ft.  After doing all the calculations, at the max of $105.00 per ft, and at 67 ft. the total comes out to $7,035  + the installs = $7,948.  And while I strive to protect my friends, I realize there are crooks everywhere and sooner or later they'll get taken to the cleaners too.  Then again...maybe Kcal 9 may be interested in this little story.  Ripping off the elderly is a big no no.

This report was posted on Ripoff Report on 03/02/2015 10:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greenstar-home-services/lake-forest-california-92630/greenstar-home-services-over-charged-elderly-couple-for-plumbing-services-not-needed-lake-1212943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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