Complaint Review: Gregs Images - Honolulu Hawaii
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- Author Not Confirmed
- Gregs Images PO Box 25206 Honolulu, Hawaii United States of America
- Phone: (808) 779-4734
- Web:
- Category: Photography
Gregs Images Gregory Alan Heller Completely failed to show on our wedding day! Honolulu, Hawaii
*Author of original report: http://freesurfpix.com/
*Consumer Comment: Not many options
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Greg Heller was our official "photographer" for my very first wedding - needless to say, an incredibly important day in our lives. We felt like his work was mediocre, but it was what we could afford, being a young couple right out of college, and we figured someone at this level would be "hungry" for portfolio work and therefore reliable. Boy, were we wrong.
Depiste things going pretty well, the day of our wedding came, and Greg Heller (aka Gregory Alan Heller of http://www.gregsimages.com) was nowhere to be found. I could not believe it! I started crying, sweating and shaking - the most important day of my life, and no wedding photographer. We even considered postponing our wedding. He was completely unreachable by phone, or even email. We ultimately decided to proceed with the wedding without even having a photographer. Thank heaven my brother was there with his digital camera, or we would have had nothing.
The next day we get a call from this person apologizing and all that, but I wasn't interested in excuses - this was the most important day of my life, and he had ruined it. Well imagine my horror, when his "reason" was that he had been up late at a party the night before my wedding day! I immediately broke down and cried when he told me this. I demanded a refund; he refused, and even sounded smug about the whole ordeal.
I guess our only option at this point is small claims court.
If anyone has any advice, or has had similar dealings with this "professional photographer," please email me - I'm all ears. I highly doubt we are the only people he has done this to :(
-Karen
This report was posted on Ripoff Report on 05/04/2010 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gregs-images/honolulu-hawaii-96825/gregs-images-gregory-alan-heller-completely-failed-to-show-on-our-wedding-day-honolulu-h-599873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
http://freesurfpix.com/
AUTHOR: Karen Johnson - (United States of America)
SUBMITTED: Friday, May 07, 2010
I found out this SCAM ARTIST also runs another web site - www.freesurfpix.com
Don't be sucked into this guy's rap! AVOID AT ALL COSTS!
-Karen
#1 Consumer Comment
Not many options
AUTHOR: Flynrider - (USA)
SUBMITTED: Tuesday, May 04, 2010
Besides posting here, small claims court is about your only option. It should be a slam dunk as long as you have a contract or some evidence that he was hired.
Sadly, you'll probably not get full satisfaction. While I think they should have exceptions in cases like this, most small claims courts will not award punitive damages (though it doesn't hurt to try and get them).
Good luck.
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