Guardian Protection Services Armed and Ready the Installation Company. Guardian Protection Services is a Rip Off Beware of this Company From Warrendale, Pennsylvania

I read this first second and third suggestion and offer this! 

I didn't obviously read the contract.  Based on what I was told I didn't know things were 90day warranties only.   Most of the time it is 1 year.  I didn't know Guardian uses poor support companies and how it would bite me. 

I acted in hast to get my home and things secured and choose the cheapest price but based on the actual real world situation it cost me a lot more!  I contacted Guardian Protection Services and they promise a return call and I've never received it or any resolution.  My beef is with Guardian.  I didn't sign a contract with anyone else.  When I buy goods made in China at Walmart I don't call China to get resolution I take it back to Walmart or KMART or Kohls.  I get help Support and resolution.

People can read these facts and info and make a choice on who they want to protect their home goods and family.  I know who I will not ever recommend and use again.  When I decide what to do I'll let you know.  I understand why it is a 5 year contract as it makes you feel trapped.  This must be that way because of the problems with support and the parent company doesn't suffer for it only the consumer!  People you should be wise and read the contract and ask more questions!  For those who don't and I realize you will regret it!  Jasmine Freedom your recommendation doesn't  help as it is a day late and $130.00 plus short!

I have a few suggestions to make regarding this post.

First - You signed a legally binding document. If you did not have time to read it at the time of sale, you do have 3 business days to read it and revoke the agreement if there is any part of it you did not agree to. On this document, it should include information as to what equipment is being installed, how much the equipment (or sale) cost is, and the monthly monitoring fee and what that fee covers. Generally speaking, if the company that is installing or has the equipment to sale to you they should be listed on that document as well (and if not the "parent" company, their relationship should be listed). 

Secondly - Most companies offer some form of a maintenance package. Even if your sales representative did not express it, it would have been listed as an option on the document you signed. In addition to that, as a consumer, you have the right to ask questions in order to gain knowledge of the product or service you are purchasing. Have you asked if you can add the maintenance package to your services now? Some places will allow you to add it even after the initial time of sale. 

Thirdly - You are stating not to use Guardian Protection Services, even though the majority of your complaints are about the company that sold and services your equipment. Really, you should only be telling potential customer's not to use Armed and Ready. Outside of quoting you the costs for service (which you opted not to get the maintenance package for) - what issues have you had with Guardian? Understandably Guardian is using Armed and Ready as a dealer in your area, but was it a Guardian technician who completed the installation or repairs? I only ask because from this post, I see nothing wrong with Guardian, and only issues with Armed and Ready. Therefore you are slandering the wrong company. 

Think about it. That's all I'm saying.