Complaint Review: H and H Winners Circle - Kilgore Tennessee
- H and H Winners Circle 3603 Highway 259N Kilgore, Tennessee USA
- Phone: 9039844617
- Web: www.handhwc.com
- Category: Toy Stores
H and H Winners Circle Overcharged my credit card and did not deliver the items Kilgore Tennessee
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I attempted to buy three Breyer horses from this business from their website. The purchase was mande on November 10, 2013. My crredit card was charged immediately, for over $100 more than the purchase price.
I attempted to call the number listed on the website at least 20 times and it went to a recorded mesage every time. I sent numerous e-mails to the e-mail address and never received a response. As of December 6, the Breyer horses have not been delivered and the money has not been credited back to my account.
Through research, I was able to find a personal cell number for one of the owners of the company, Matthew Hanson. I called him and left a message. He called me back and assured me that I would recieve the horses and the erroneous charge would be corrected.
I still have not reeived the merchandise and have not received a credit, even though they e-mailed my wife and said that they were cancelling the order and refunding the full amount.
I did not want the order canceled, I wanted the horses and the over charge credited back. I still have not received another call from them or a response to my e-mail.
I would highly recommend avoiding this company!
This report was posted on Ripoff Report on 12/06/2013 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/h-and-h-winners-circle/kilgore-tennessee-75662/h-and-h-winners-circle-overcharged-my-credit-card-and-did-not-deliver-the-items-kilgore-t-1104865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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