Handyman Club of America Sent product I never ordered. Requested return lable, but never received them. Threatened to turn me over to collections. Minnetonka, Minnesota

March 2012 I requested return labels for DVD I received from Handyman Club of America after I called in January 2012 and asked to stop sending me the DVD's. I was told the labels take up to 8 weeks to arrive at my house.

A couple months later I received another DVD and still not return labels, so I called again.  I also realized that my book series did not come anymore, so I also ask about that.  Turns out my book series was canceled and instead of the DVD, so I asked for return labels for the DVD again and asked for the book series to be continued and the DVD series to be discontinued.

In August 2012 I receive another DVD and still no books and of course no sigh of the return labels.  I called 2 more times and even sent an email.

What really upsets me is that I kind of gave up on requesting the return labels and decided to just pay those stupid DVD's and don't let it bother me anymore.  I mean I requested those labels since March 2012 and within 9 months Handyman Club of America was not able to get those labels delivered to me.  So about a week or 2 after I paid the unwanted product I receive a letter from a collection agency regarding the now paid product, which I have been trying to return for 9 months.