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Report: #1247252

Complaint Review: Hardware Online Store - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeff Kime — Arroyo Grande California USA
  • Author Not Confirmed What's this?
  • Why?
  • Hardware Online Store Internet USA

Hardware Online Store hardwareonlinestore.com Great prices, until you register to see the exhorbitant shipping costs Fort Lauderdale (online) Florida

*Consumer Comment: BUYING LARGE QTY IS THEIR SPECIALTY

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I was attracted to the great pricing for the product I had done an online search for.  They had it priced at about a third less than the cost of other hardware stores.  Since this was online, I wanted to know the shipping cost. The only way to find out was to register and give them my email address, physical address, phone, etc.  After doing that, I was finally able to see the shipping cost.  $22.00 for 3 rolls of tape!!  More than 100% of the cost of the tape alone.  I called them up to see if they could do anything to discount the shipping or get free shipping with a miniumum order amount.   After a long hold, I was told no.  I then asked them to delete my registration information from their database.  They told me they couldn't do that.  Stay away unless you like paying sky high shipping costs that wipe out any good pricing that you find.

This report was posted on Ripoff Report on 08/08/2015 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hardware-online-store/internet/hardware-online-store-hardwareonlinestorecom-great-prices-until-you-register-to-see-th-1247252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

BUYING LARGE QTY IS THEIR SPECIALTY

AUTHOR: Anonymous - (USA)

POSTED: Monday, August 21, 2017

DON'T COMPLAIN ABOUT THEIR SUPPOSEDLY HIGH SHIPPING PRICES. IF YOU ARE TRYING TO BUY A FEW ITEMS, THEN YES, THE SHIPPING ISN'T WORTH IT TO YOU.  ALSO, MOST THINGS THEY SELL ARE "HEAVY" SO SHIPPING WILL NOT BE CHEAP.  BUT IF YOU BUY IN BULK LIKE MOST CONTRACTORS DO, THE SHIPPING IS VERY REASONABLE FOR THE AMOUNT OF ITEMS THEY ARE BUYING.  EX: I JUST PURCHASED 20 ITEMS FOR LESS THAN 1/3 OF RETAIL PRICE ELSEWHERE.  AFTER $20 SHIPPING I STILL SAVED WELL OVER HALF OF WHAT IT WOULD HAVE COST ME TO PURCHASE ELSWHERE.  DO YOUR HOMEWORK BEFORE YOU BUY FROM THEM OR SHOUT THEM DOWN ONLINE.  THESE GUYS SAVE YOU A BOATLOAD OF MONEY IF YOU BUY IN BULK WHICH IS WHAT FOLKS LIKE ME NEED.  GO BUY YOUR SMALL PURCHASES SOMEWHERE ELSE.  THIS ISN'T THE PLACE FOR SMALL PURCHASES. THEY ARE A "WAREHOUSE" WHO DUE "VOLUME" SELLING.

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