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Report: #1475015

Complaint Review: Healthy Rapid Diet - Pleasant Grove Utah

  • Submitted:
  • Updated:
  • Reported By: Kelly — Woodland United States
  • Author Confirmed What's this?
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  • Healthy Rapid Diet PO Box534 Pleasant Grove, Utah United States

Healthy Rapid Diet Keto Diet charged me for a product on my order that I did not order Pleasant Grove Utah

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I ordered a 30 dietary supplement that had a 30 trial period.  When my order arrived I noticed there was an additional item in my shippment that I did not order.  I looked at the shipping invoice and saw they charged for this item I did not order.  I called their customer service.  The lady I talked to said their system says I ordered the product when I did not.  I did not want the item. I asked if I could returrn the item. She I could return it but I would have to pay for the return shipping and possibly a restocking fee.  This would cost more that the item cost.  At a charge of $7.95 it was not worth it.  I told the lady, thanks for nothing and hung up.  A couple minutes later she called me back and mentioned something about my having 60 to try the (original) item I ordered.  It I did not like or want more of the item, I would have to call back and cancel future shipments and close my "active" account.  I wasn't aware I had an active account that had automatically been set up for me.  The web site or any paper I received from them said anything about being setup for future orders to be automatically shipped to me.  I told her to close the account right now.  She asked if i was sure that i wanted it closed.  I told her to close the account because i was not ordering a single additional pill from them.

This report was posted on Ripoff Report on 03/09/2019 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthy-rapid-diet/pleasant-grove-utah-84062/healthy-rapid-diet-keto-diet-charged-me-for-a-product-on-my-order-that-i-did-not-order-pl-1475015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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