Report: #635524

Complaint Review: Hedocell - Internet

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Submitted: Sun, August 29, 2010
Updated: Sun, August 29, 2010
Reported By: Michel — Arkansas United States of America

Author Not Confirmed

Why?

Hedocell PO Box 3639 Internet United States of America

Phone:
Web: www.hedocell.com
Category: Miscellaneous Electronics

Hedocell hedocell.com No refund, poor customer service, ripoff, stupid, Internet

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On their website found and ordered a data cable for my HTC 3125.

I received the product, but it had the wrong connector. The packaging listed only 3 HTC models (amongst other brands) and none of them was mine.

I have had multiple e-mail exchanges with their "customer service", explaining the situation. They insist that "all HTC telephones use the same connector". They are either unable or unwilling to understand that I have the cable, I have the phone and they don't match. Additionally, anyone who is in the cell phone accessory business should be embarrassed to say that all models of phones by a certain company use the same size USB port. That is downright stupid.

They refuse to address my requests of rectification and only respond with the stupid "all HTC phones use the same USB connector".

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This report was posted on Ripoff Report on 08/29/2010 07:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hedocell/internet/hedocell-hedocellcom-no-refund-poor-customer-service-ripoff-stupid-internet-635524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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