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Report: #661642

Complaint Review: Hertz & platepass - Interhttp://www.hertz.com/net Internet

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  • Reported By: Robert / NYC — New York New York United States of America
  • Author Not Confirmed What's this?
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  • Hertz & platepass http://www.hertz.com/ Internet United States of America

Hertz & platepass Hertz & platepass Inter hertz.com/net, Internet

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I am a frequent traveler and rent a car on average of twice per month. That being said...  


Having read on the inside of the windshield that there would be a daily charge against the time of the Hertz rental to use their toll reader just one time, I opted to pay the $1. toll cash. This was the only toll I encountered on a trip to FL.
One month later, I am fighting a $9.25 charge from platepass. 


I have watched the decrease in Hertz customer service and severe increase in the age of the vehicle fleet. On the particular rental mentioned here, I made the agent change the car before I would sign the contract as the one they attempted to give me had almost 30,000 miles! I also mentioned 3-times my frequent flier affiliation to earn miles, and ultimately realized that was never entered at the counter. With a few extra minutes at the end of the rental, a clerk on another complaint call entered my skymiles number. 

Hertz charges premium prices amongst their competitors. I certainly do not expect to rent-a-wreck treatment.



Hertz is not the flagship it once was.

This report was posted on Ripoff Report on 11/13/2010 05:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-platepass/internet/hertz-platepass-hertz-platepass-inter-hertzcomnet-internet-661642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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