Hertz Rental Cars Left me stranded at an airport, after confirming that I had a car booked. San Jose California

The WORST rental car Agency in my entire frequent traveling life!  I am a Hertz GOLD customer, booked a Hertz car, on-line, several weeks in advance of my trip.  Hertz sent me numerous e-mails urging upgrades, re-confirming my reservation, etc.  Upon arrival at the airport, I was pre-booked into a car and went directly to load up the car.  At the Hertz Checkout Gate, the Hertz employee very RUDELY shouted "you need to get out of that car, YOU are on our DO NOT RENT list".  (It was the most embarrassing/frustrating experience of my life.)

So, there I was without a car, without any explanation, in the lobby of the airport, STRANDED!!!  DON'T RISK RENTING from HERTZ - at ANY location; the same can and WILL happen to you.

Later, after many, many calls/e-mails/letters to Hertz and hours on the phone, Hertz sent me a "sorry, we made a mistake" apology.  AGAIN:  DO NOT EVER RENT FROM HERTZ - they WILL leave you stranded without notice!!!