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Report: #1079926

Complaint Review: hidkitxenonlights.com - Select State/Province

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  • Reported By: Armando — Fremont California
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  • hidkitxenonlights.com 5526 Oakvale Dr., Wilmington, NC 28411, US Select State/Province USA

hidkitxenonlights.com Dishonest Business, lifetime warranty but will not respond to emails regarding defective parts. Wilmington North Carolina

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 I purchase a set of head lights back in May 2013 for my SUV.  It worked for a couple months and just died.  I purchase the parts from Hidkitxenonlights because of the Lifetime warranty and 100% customer satisfaction.   These are false statements. Do not purchase anything from this fraudulent company.  I've tried calling and texting but no replies. I emailed them several times with no response.  I just needed an RMA # to ship the parts back for a replacement.  Good luck with getting a RMA # from these guys.  When they finally responded to my email they told me it was might fault and parts will not be replaced.  The customer is non-existent and unprofessional.  I want everyone to know not to deal with this fraudulent company because they will not support or back their own products.  Beware and do not purchase anything from this company. 

Armando, Fremont, CA

 

This report was posted on Ripoff Report on 08/28/2013 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hidkitxenonlightscom/select-stateprovince/hidkitxenonlightscom-dishonest-business-lifetime-warranty-but-will-not-respond-to-email-1079926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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