Complaint Review: HIDXenonHeadlights.com - Internet Internet
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- Author Not Confirmed
- HIDXenonHeadlights.com Internet United States of America
- Phone: 612.466.3900
- Web: www.hidxenonheadlights.com
- Category: Auto Parts
HIDXenonHeadlights.com Street Beat Customs Poor Shipping, Poor Customer Service, Internet
*Author of original report: Reply
*Consumer Comment: Did You Have a Problem With the Actual Product?
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Do not buy from these people. Their website shows a pretty enclose with the kit all in its own compartment, this is false advertising. What you will receive in the mail is all the parts thrown into a one size fits all box and the bulbs on top rattling around. The customer service is terrible. They tell you that someone will call you back, they never do. They will put you on hold for 20 minutes and listen to the same two crappy on-hold songs over and over. When I did hang up and call back the customer service rep Derek would pick up the phone and hang it right back up, he did this three times. If you want to see how things look when you receive them, look here:
This report was posted on Ripoff Report on 01/15/2010 06:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hidxenonheadlightscom/internet/hidxenonheadlightscom-street-beat-customs-poor-shipping-poor-customer-service-internet-555298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Reply
AUTHOR: Durania717 - (United States of America)
SUBMITTED: Saturday, January 16, 2010
Yes I did. The product only had one functioning high beam.
#1 Consumer Comment
Did You Have a Problem With the Actual Product?
AUTHOR: Jeff - (U.S.A.)
SUBMITTED: Saturday, January 16, 2010
So, did you have a problem with the actual product? Or are you just badmouthing a company for being economical on their packaging?
Another bogus ripoffreport.
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