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Ripoff Report | HiFisoundconnection.com Review - Nixa, Missouri
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Report: #581534

Complaint Review: HiFisoundconnection.com - Nixa Missouri

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  • Updated:
  • Reported By: hifisoundconnection.com — Mequon Wisconsin United States of America
  • Author Not Confirmed What's this?
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  • HiFisoundconnection.com 1208 N. Bryan Nixa, Missouri United States of America

HiFisoundconnection.com They chrge my credit card in Oct. 2009 and I didn't receive speaker until Mar. 2010 won't let me return it even after I sent them a cancellation on Mar.26 2009. Nixa, Missouri

*Consumer Comment: These people are clowns/same thing to me

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I ordered car speaker in March 2009 and after several weeks of not receiving it I tried calling them and I was told it would be shipped on Thursday.  So I kept calling every couple of days only to be told the same thing.  After 3 weeks and numerous phone calls I decided to send them an email asking them to cancel my order.  Again I got no response.  On Wed. March 10, 2010 I received a package from them, it was my order from 6 months ago.  I called since they say you need an authorization number and left 2 messages and still no response.  I sent another email and got a response that I can not return it because of the length of time since my order.

This report was posted on Ripoff Report on 03/16/2010 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hifisoundconnectioncom/nixa-missouri-65714/hifisoundconnectioncom-they-chrge-my-credit-card-in-oct-2009-and-i-didnt-receive-speak-581534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

These people are clowns/same thing to me

AUTHOR: JOE B - (United States of America)

POSTED: Tuesday, April 03, 2012

Hifisoundconnection is a joke,they did the same thing to me over an 13.00 dollar item,which by the way I found the same item on Amazon for 2.99.
They refused to cancel my order that was put through Ebay,I submitted a best offer of of 10.00 they countered with 12.00 I countered with 11.00 but 1 day before my offer of 11.00 dollars was accepted by HIFISOUNDCONNECTION  I sent them an email telling them that I purchased the item elsewhere and to please disregard my 11.00 dollar offer-Well the next day I recieved an email through my Ebay account saying that they NOW have accepted my 11.00 dollar offer,now keep in mind this was 24 hours after i sent them an email cancelling my offers.I was sent an invoice for the 11.00 dollars,I again contacted them and told them to pleasae cancel this transaction they told me they would not cancel it because the item may have been shipped,NOW I DID NOT PAY FOR THE ITEM SO HOW COULD IT HAVE BEEN SHIPPED? when I told them this they sent me an email saying that they would cancel my order only if I left them positive feedback which is extortion and against Ebay rules and policy.I reported them to Ebay and that is when the games began,like a spoiled 9 year old they proceeded to open an unpaid item case against me because I refused to be extorted for feedback-Long story short-I refused to pay for the item,Ebay was notified of the games and the extortion attempts and Ebay removed my unpaid item strike which HIFISOUNDCONNECTION spent and enourmous amount of effort and time trying to put on my perfect record.I still do not understand why they did this and what they hoped to accomplish other than pissing me off.
Their customer service had me on hold (no lie) for 34 minutes before I hung up-THESE PEOPLE ARE CLOWNS WITH WAY TO MUCH TIME ON THEIR HANDS AND THEY TREAT CONSUMERS LIKE CRAP!

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