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Report: #566504

Complaint Review: Hit Web Design - Heritage Web Solutions - Internet

  • Submitted:
  • Updated:
  • Reported By: Bobbyhotwheeels — kempner Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Hit Web Design - Heritage Web Solutions Internet United States of America

Hit Web Design - Heritage Web Solutions Hit Web Design Hit Web Design Stole my money Internet

*UPDATE Employee: Working with Customers

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                Hit Web Design used to be called Heritage web solutions but changed there names because of the bad business.When you call in for a web site they tell you they will make you the coolest web site then,they stop working on it and tell you they want more and more money before there even close to being done.


               They use an old program that designs your site and powers it.They used to have an office in pakistan,because when ever i called Tech the person could barly speak english.Whats even worse the Americans that work at Tech now are worst then the Pakistans because when ever you call .They tell you to go on there Hit Web Design page and do the adjustments your self.I did not go to school to make web sites or keep them updated or anything to that matter thats why i was paying them for my hosting.


              They are rude ,ignorant,selfish,lazy,and scammers.Watch out beware of this company.Do not get fooled by the nice person in sales because after you pay Hit Web Design you will never talk to the nice guy who takes your money again.Wait time for Tech is 40 mins.Tech is the one who is supposed to help you with a problem.So when you get done waiting 40 mins Tech will tell you its your problem and to do it your self.****BE WARE BE AFRAID STAY AWAY*****

This report was posted on Ripoff Report on 02/08/2010 10:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hit-web-design-heritage-web-solutions/internet/hit-web-design-heritage-web-solutions-hit-web-design-hit-web-design-stole-my-money-inte-566504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Working with Customers

AUTHOR: Hit management - (U.S.A.)

POSTED: Tuesday, February 09, 2010

It is in our best interest to work with customers. One of our greatest assets is the ability to give the customer all the tools to be able to perform nearly every task. When you can't, we can help.

I have worked with countless customers, and I seek to help at every turn. In most cases, we go above and beyond what is fair to please a frustrated customer.

If you have a specific complaint or concern, please feel free to contact me directly at CEO or QCA @hitwebdesign.com.

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