Complaint Review: HMS home warranty -
- HMS home warranty USA
- Phone: 1-800-432-1033
- Web: Www.myhmswarranty.com
- Category: Warranty Companies
HMS home warranty Claim denial Ft. Lauderdale Fl
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I purchased a home in April 2015. A warranty was provided by the seller. 2 weeks after buying home the AC went out. Contacted HMS. After their vendor attempted to repair it was found that the condenser needed replaced & the coil was dirty. HMS denied the claim based on lack of maintenance. I just purchased the property, so I certainly could not have maintained the property. I called enrollment to cancel the policy to buy elsewhere. I was informed that since I just bought the home I was covered under the unknown pre existing claus. At this time I have submitted & done everything requested by HMS. I live in Georgia so living without AC is not an option. We are going on 2 weeks with no air & no one @ HMS seems to be willing to do anything to assist. Do not waste your money, look elsewhere for a warranty
This report was posted on Ripoff Report on 05/12/2015 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hms-home-warranty/hms-home-warranty-claim-denial-ft-lauderdale-fl-1228567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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