Complaint Review: Hobbies Discount - Internet
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- Author Confirmed
- Hobbies Discount Internet USA
- Phone:
- Web: hobbiesdiscount.com
- Category: Sporting Goods
Hobbies Discount Never received my order or a return email. Internet
*Author of original report: Response
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On December 29th we ordered two lighsabres from this company. We were also charged twice and I was told that a refund was given.
On January 2nd I received an email saying they were on the way and please allow 2-3 weeks for your order to arrive. I checked my bank account and no refund was given for the second set of sabres. So I emailed them again on January 17th asking them about the refund and why my order still said processing when I received an email saying it was on its way to me.
As of today January 23rd I have to receive the product, my refund or a response back to them. I went on line and noticed a lot of people had the same compaints as us. They can keep the product I just want my money back and for them to be shut down for scamming a ton of people.
This report was posted on Ripoff Report on 01/23/2017 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hobbies-discount/internet/hobbies-discount-never-received-my-order-or-a-return-email-internet-1351471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Response
AUTHOR: - ()
SUBMITTED: Wednesday, March 01, 2017
On 02/17/17 I got an email back from Chris Oliver and all it said was that stuff was delayed due to customs issues and to give it 30 more days. I think not. I deal with customs on a weekly basis and I know that issues are resolved within a few days because any longer than that it will be returned or they start charging a storage fee. I replyed by asking why no one responded to my previous emails and why was there no notice saying something had changed and big shocker he never emailed me back. Luckily I was able to get a refund from my bank and now have flagged that account so if they try to run the card again it will be declind on their end.
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