Holiday Fury Avoid at all costs Internet

I contacted their customer service prior to purchasing a Christmas sweater due to their sizing chart. I usually wear a medium, however, according to their measurements, they advised me to buy a Large. When I received the sweatshirt it was nearly two sizes too big. It felt like an X-Large.

Since I paid over $50 for this shirt to wear to a Christmas party one time I contacted their customer service again. They initially told me that they would process a refund and that someone from their refunds team would contact me shortly. That never happened. I followed up with them again and this time they told me that this item is not eligable for a refund because they are supposedly made to order. When I told them that I ordered based off their sizing, they told me that is not a valid reason for a refund.

Avoid this company at all costs and if you do not want to wait over a month for your items. Funny how they have yet to post my negative review on their website..