Holsted Jewelers On December 1 2015 was told that my account was cancelled per my request, but was still charged $66.98 on January 1 2016 and told I had not cancelled my account back in December. Don't even know what they're charging me for, unknown jewelry. New York New York

 I accepted an opportunity to receive three rings for free if I paid the shipping &handling and I would become a valued customer at Holsted Jewelers. I could sign up to receive a new piece of jewelry each month and if I liked it, I could keep it, if not , I could send it back for a full refund. I chose not to participate in the offer of a continuous monthly shipment. I just wanted the free rings. I forgot all about the offer, and several weeks later, I noticed a charge on my account and called to see what it was for. I was reminded of the order for the 3 rings and future deliveries. I stated on Dec 1 2015 that I only wanted to get the rings but nothing else. The representative assured me that I would not be charged for or receive anymore orders. Jan 1 2016, I was charged $66.98. I immediately called Holsted Jewelers and asked what was I being charged for and the representative told me that they had sent me another piece of jewelry for me to keep or send back for a refund. I informed her that I had already cancelled my account back in December. She processed to inform me that she could see where I had called in December but that it didn't show that I had canceled my account. They then said they would not cancel my account until I returned the jewelry when it arrives. It should be at my house in a few days and once I return it, then I would be entitled to a full refund including s&h. I asked her to cancel my account immediately and after three separate calls, they finally cancelled my account but refused to give me a refund. I then checked online and saw where there have been millions of people who have been complaining about Holsted Jewelers and their habit of not canceling accounts when first asked and then charging for unknown orders and refusing refunds until the people return the unknown order.