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Ripoff Report | Home Advisor Review - Golden, Colorado
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Report: #1442984

Complaint Review: Home Advisor - Golden Colorado

  • Submitted:
  • Updated:
  • Reported By: James — Casper Wyoming United States
  • Author Not Confirmed What's this?
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  • Home Advisor 14023 Denver West Parkway Golden, Colorado United States

Home Advisor HomeAdvisor llc. 14023 Denver West Parkway Golden, Colorado 80401 Fraudulent Company, Sending me to Collections for leads I never agreed to buy. Golden Colorado

*REBUTTAL Owner of company: HomeAdvisor a well oiled ripoff

*REBUTTAL Owner of company: HomeAdvisor is a ripoff to the 1000th degree

*UPDATE Employee: Account Concerns

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Home Advisor does not tell you the truth about how you are billed for leads. I was told by the rep that signed me up that I choose the lead and only get billed for the leads I can manage and take with my already busy schedule. They billed me for the leads I refused and even leads I never knew about. I was sent to collections and when I asked for the documentation to show I agreed to take the " said leads" they could not provide me with anything.

This report was posted on Ripoff Report on 05/15/2018 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-advisor/golden-colorado-80401/home-advisor-homeadvisor-llc-14023-denver-west-parkway-golden-colorado-80401-fraudulent-1442984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

HomeAdvisor a well oiled ripoff

AUTHOR: Gaspar - (United States)

POSTED: Friday, July 06, 2018

 They say that they have the recordings, however when confronted or when their sales people out and out lie the recording gets lost. My next step is to speak with the States Attorneys office and advise them of HomeAdvisors fraudulent practices. They probibly hear little bits here and there but this will be another nail in their coffin. They made me pay for bogus leads that I emailed them not to send.

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#2 REBUTTAL Owner of company

HomeAdvisor is a ripoff to the 1000th degree

AUTHOR: Gaspar - (United States)

POSTED: Thursday, July 05, 2018

 I notified HoneAdvisor that I didn't want to do business with them anymore. Within a few months they started sending me those bogus leads of theirs and told me that they don't reconize emails to terminate their services after they billed me again. I spent hours on the phone waiting for someone to help me and after them telling me that they would get back with me I got another notice that my credit would be ruined unless I paid them. They tell the public that they screen their so called pros, however they will accept anyone short of murder or a serious felony. If you are a convicted drug user or a petty theif you are welcome and they will take your credit card and charge you $ 178.00 fee to joun them and let you into anyones home who believes their claim that they were screened properly.

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#1 UPDATE Employee

Account Concerns

AUTHOR: HASupport - (United States)

POSTED: Wednesday, May 30, 2018

Hello, We're sorry to hear about any miscommunication or misunderstanding. Our terms and conditions, as well as lead fees, are agreed to during the recorded voice log when you initially sign up for our service. You are also always welcome to find that information again here: https://www.homeadvisor.com/rfs/terms/serviceProfessionalTerms.jsp. While it sounds like you have already spoken with a rep, we would be more than happy to further look into this matter and address any concerns you have about your experience. Please call Customer Care at 877-947-3639 or send your contact info to emailus(at)homeadvisor.com to speak with a rep. -HASupport

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