Report: #1417659

Complaint Review: HomeServe USA - New York

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Ripoff Report is Xcentric Ventures

Submitted: Mon, December 18, 2017
Updated: Mon, December 18, 2017
Reported By: Paul — Brooklyn New York United States

Author Confirmed

Why?

HomeServe USA New York United States

Phone: 8774447737
Web: Homeserveusa.com
Category:

HomeServe USA Installed new home heater 3 mos ago and not responsive to fix a major problem with it New York

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HomeServe installed a new boiler system for home heating. Called on 12/13 due to no heat. Came 12/14, bled pipes and heat cannot be regulated now - 84 degrees in house. Called again and tech came out Friday 12/15 and said had no idea and guy who installed needs to see it. Was told he’ll be here Monday 12/18 between 12-4. Just called HS and they said they cannot get in touch with technician so we have no idea if they are coming. We have had to use the emergency shut off to stop the heat from coming up since it cannot be regulated. This is an emergency and the company is not responding!!!

This report was posted on Ripoff Report on 12/18/2017 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/homeserve-usa/new-york/homeserve-usa-installed-new-home-heater-3-mos-ago-and-not-responsive-to-fix-a-major-probl-1417659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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