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Report: #489640

Complaint Review: Horizon Carpet Cleaning - Tampa Florida

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  • Reported By: SINDYKAY — Lakeland Florida USA
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  • Horizon Carpet Cleaning Tampa, Florida United States of America

Horizon Carpet Cleaning carpet cleaning ripff Tampa Florida

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Received a flyer stating 34.95 for 5 rooms and a hallway "Patrick" arrived in a small car (very unproffesional) and advised me it would cost $251.00   I paid him $140 cash and a check for $125.00.

He got hot water out of my bathtub and poured the dirty water in my sink.  When he left my carpet was soaking wet. He said it would be dry in 3 or 4 hours.  36 hours later my carpet is still very wet, even after soaking up muddy water out of my carpet with a wet and dry vacuum.

I called the office several times and spoke to "jenny".  She will not give her last name or the address of the company. 

She will not let me speak to a manager, hangs up on me and puts me on hold and leaves me there. 

I have pics of the muddy water I have sucked out of my carpets so far.  These people are highly unprofessional, very rude, and should not be allowed in your home.

I want the money back I paid so far.  I also am afraid I may get mold in my carpet.  We had our home built and bought very expensive carpet.  If it is damaged, I want them to pay for repairs.

This report was posted on Ripoff Report on 09/03/2009 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/horizon-carpet-cleaning/tampa-florida-/horizon-carpet-cleaning-carpet-cleaning-ripff-tampa-florida-489640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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