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Report: #1071652

Complaint Review: Hotelreservations.com - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Angry — Warwick New York
  • Author Not Confirmed What's this?
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  • Hotelreservations.com Select State/Province USA

Hotelreservations.com I placed a reservation online. Received no confirmation #. Billed my credit card $13.00 - told me I had reservation but the hotel says I do not. internet

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    I placed a reservation for two rooms for 4 nights at the Days Inn located in Hillsdale Michigan.  The resevations were for August 1-4, 2013.  When I submitted the reservation request I receiveed no itinerary or confirmation number, nor was an e-mail sent to me providing this information.  After placing the reservation my credit card was billed for $13.00.

    I have called the hotel directly and they have no reservations under my name.  I called Hotelreservations.com and they told me they can see my reservation but cannot change it.  I was told I could cancel the reservation but I would have to call another department - they could not transfer me.  When I called the number they provided, it was the number for Hotels.com; another company!   I am concernedI will be billed nearly $800.00 for rooms that were never reserved for me.

   This company has numerous complains online beginning with the words "scam" and "fraud."  I woulsd like an e-mail from this company telling the reservation was not placed, I will not be billed for the rooms, and they are sorry for the inconvenience. 

This report was posted on Ripoff Report on 07/31/2013 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelreservationscom/select-stateprovince/hotelreservationscom-i-placed-a-reservation-online-received-no-confirmation-billed-1071652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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