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Report: #417455

Complaint Review: H&R Block Bank - Internet

  • Submitted:
  • Updated:
  • Reported By: Byron Georgia
  • Author Confirmed What's this?
  • Why?
  • H&R Block Bank www.hrblock.com Internet U.S.A.

H&R Block Bank - H&R Block Simple Pay Not-So-Simple! Internet

*Author of original report: I apologize profusely..

*Consumer Comment: Not really a ripoff....

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I filed my taxes online with H&R block. I opted to use the simple pay
where The IRS deposits your refund In H&R Block Bank, they pull thier fees and then deposit the money in your account.

The agreement I signed said they will deposit your money 1-3 days after the IRS deposits it with them. The IRS
deposited my refund on 01/23/09. It is 1/28 and I still have not recieved my
refund. I called them and they kept giving me excuses and saying it would be 1-3 days..it has already been 1-3 days! I just wanted to know when it WOULD be deposited into my account and no one could tell me.

After researching not-so-simple pay online I see dozens upon dozens of complaints everywhere about it. I will never use them again and it should be illegal for them to be doing this to everyone. You don't play with people's money!

This is very stressful because now I'm wondering if they
will ever give me my money! They have over $6000 of mine and won't tell me
where it is or when I will get it!

"You've Got People"? Yeah, they'll take care of your money,allright.

Tickedoff
Byron, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-block-bank/internet/hr-block-bank-hr-block-simple-pay-not-so-simple-internet-417455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

I apologize profusely..

AUTHOR: Tickedoff - (U.S.A.)

POSTED: Saturday, January 31, 2009

I am the author of this report. I profusely apologize to H&R Block! What happened was there was a glitch with the IRS. They put out an incorrect message on "Where's my refund?" to everyone stating that deposits would be made on Jan. 23rd. They later (around the 29th) stated it would be deposited Jan. 30th. So with the first message I panicked because of the dozens and dozens of complaints about the service last year. Actually they deposited my money this morning (Jan. 31st). They are not with the bank the used to use, it's now HRBB, however and apparently they had problems working that out last year. This year so far it looks like they will be ok. Again, I apologize to H&R Block(who I've been with for years). It looks like the panick was actually the IRS's fault!

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#1 Consumer Comment

Not really a ripoff....

AUTHOR: David - (U.S.A.)

POSTED: Wednesday, January 28, 2009

I got the same message when I went to the IRS' website. That just means SBBT has it and is waiting til the 30th to fire them all off at once. It's an efficiency thing, not a scam.

Patience, young grasshopper.

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