Report: #303286

Complaint Review: H&R Block - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, January 25, 2008
Updated: Fri, January 25, 2008
Reported By: — westminster Colorado

Author Confirmed

Why?

H&R Block hrblock.com Internet U.S.A.

Phone:
Web:
Category: Income Tax Service

H&R Block Simple Pay Rip Off Internet

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I used on line service to do taxes. They give you an option to have the fees taken out of your refund. Well the IRS deposited my refund today - and guess what? I have no money. No one has a copy of the so called "terms and conditions" (I tried live chat 9 times, kicked out everytime as they were "looking for it") that allegedly tell you that H&R Block plans to hold your refund at "least" 3 days while they subtract those fees, then you will get your share. I only owe them 72.00 out of 4 grand and I can't get my money from them - they actually changed the routing number on my return to get my money, and by the time you see they did that - the return is filed and you can't get it back. I have repetedly asked for these terms and conditions, I guess they do not exist and the company just pretty much does what they want to by holding your money - totally unacceptable.

Ron
westminster, Colorado
U.S.A.

This report was posted on Ripoff Report on 01/25/2008 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-block/internet/hr-block-simple-pay-rip-off-internet-303286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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