HRS - BEST BUY rip off

I bought a Compaq laptop from BestBuy in Jun 2001. I paid up the entire amount in Sep 2001. In Jan 2002 I got a bill stating that the payment made was removed/cancelled from my account. The check however was cleared from my bank account. The copy of the check was sent to them which clearly shows that they cashed the check on 1st October. Numerous calls to their customer service represntatives and their supervisor are of no use as they say the account is being researched. How long is the question. This makes one go through hell for doing business with them.

Sharadsrikar
Stillwater, Oklahoma