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Report: #389079

Complaint Review: HSBC Card Services - Salinas California

  • Submitted:
  • Updated:
  • Reported By: Willingboro New Jersey
  • HSBC Card Services P.O. Box 80084 Salinas, California U.S.A.

HSBC Card Services Fraudulent charges Salinas California

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HSBC card services charged my account a $30.00 late fee even though I made the payment on the due date and notified HSBC by phone when the payment went through. They deliberately will not post the payment for two days causing my account to be late. I spoke with a customer service representative and she told me that if I made the payment with her by phone and paid an additonal $15.00 fee, the payment would post immediately. My payment was made on the due date, why should I pay additional fees, they gave me a due date and I adhered to it.

Sharon
Willingboro, New Jersey
U.S.A.

This report was posted on Ripoff Report on 11/07/2008 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-card-services/salinas-california-93912-0084/hsbc-card-services-fraudulent-charges-salinas-california-389079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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