Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #362191

Complaint Review: HSBC Retail Services - Wilmington Delaware

  • Submitted:
  • Updated:
  • Reported By: Show Low Arizona
  • Author Confirmed What's this?
  • Why?
  • HSBC Retail Services P.O. Box 15521 Wilmington, Delaware U.S.A.

HSBC Retail Services/ Furniture Row Outlet Adds unauthorized fees/ charges from outside telemarketers/ fraudulent transactions/ cannot get cancelled/ extortionist - pay whether you owe it or not or destory credity Wilmington/ Show Low Delaware/ AZ

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am currently experiencing major problems with this company. I bought furniture from Furniture Row Outlet in Show Low, AZ Dec 27, 07 on a no payments till ) 09 and no interest till 2011. Since then my balance has gone up from 3200.00 to 3800.00 then back down to 3500.00 (because of the local mangers interference in the fraud of HSBS). We are being charged hidden fees for "Creditkeeper - 9.99 monthly, and a Debt Cancellation fee of 32.00 monthly and rising (goes up with the balance each month). We NEVER signed up for these and we and the Furniture Row manager have repeatedly asked for them to be removed and our orignial purchase price to be reinstated. They are still on my current statement (dated 7-02-08) and now are claiming they will report me to a credit bureasu if I do not pay 46.00 (finance charges - none due till 2011) that I am delinquent. We had excellent credit until we made this purchase. I will never purchase anything that is fincanced by HSBC again and intend to fight this not because of the money but the principle. They are a scam bank who destroys peoples credit and adds fees at will without authorization. Buyer beware. Check this companies reputation before you fall victim. I am filing with the better business bureaus and any other claims necessary to restore my original balance and credit score.

P.S. I had 2 years to pay this off before finance charges were assessed. They would only be added if I was late or missed a payment (which I was not supposed to have until 09). Now because of the 46.00 owed for "Creditkeeper" and "Debt Cancellation" they have kicked in the finance charges early at the tune of 343.00. They are adding 162.00 a month to my balance!!! They are extoritionists and the Fair Credit Reporting Act should get involved with all the online comlaints.
Cheri and Bob Daniels - Show Low, AZ

Cheri/Bob
Show Low, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/12/2008 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-retail-services/wilmington-delaware-19850-5521/hsbc-retail-services-furniture-row-outlet-adds-unauthorized-fees-charges-from-outside-te-362191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now