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Report: #1406188

Complaint Review: Hulu - Internet

  • Submitted:
  • Updated:
  • Reported By: Magna044 — Magna Utah USA
  • Hulu Internet USA

Hulu False Advertising and No Customer Support Internet

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I was searching for a streaming service to watch a specific Taiwanese television program. My search led to Hulu, which purportedly had the title available currently where its competitors did not. I signed up for Hulu for this one program alone. The moment my account was activated I searched for the title and found NOTHING. The title was NOT available. It was false advertising. I immediately tried to contact Customer Support through my account page and was linked to a a blank page. I tried again, same result. I tried a few more times and was logged out. I re-logged in, but the link for Customer Support was still a dummy link. I tried to find a Contact Us and was automatically logged off again.  I discovered that whille logged on the Contact Us link was inactive. Once the customer logs off an "active" link appears, but it is locked. Clicking the link will prompt you to login in in order to access the Contact Us link. Once logged in the link is unclickable. Thus there is no ACTUAL way to reach any sort of customer support.  

 

This report was posted on Ripoff Report on 10/13/2017 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hulu/internet/hulu-false-advertising-and-no-customer-support-internet-1406188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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